topic Re: stolen phone in Other Help

stolen phone

Anon — Sun, 08 Jun 2014 09:05:21 GMT

My phone was stolen yesterday. i need it blocked and a new sim but i wanna keep my phone number. ccan anyone help.

dalyer — Sun, 08 Jun 2014 13:53:01 GMT

See here

http://community.48months.ie/t5/Most-Popular-Questions/All-you-need-to-know-about-SIMs/m-p/15523#U15523

Order a replacement sim and choose the option to block the missing one and the replacement will be linked to your existing account/number/membership.

Hope this helps.

mursy — Wed, 23 Sep 2015 12:32:08 GMT

Hi I lost my phone and my insurance company is looking for proof that the phone is blacklisted. How do I do that

dalyer — Wed, 23 Sep 2015 12:56:27 GMT

You'll probably need to contact 48 support but I don't know if/how 48 blacklist stolen phones:

Hope this helps.

dalyer — Thu, 24 Sep 2015 13:16:47 GMT

Did that help at all?