topic receiving texts in Other Help

receiving texts

joe201175 — Mon, 21 Sep 2015 02:49:38 GMT

I.done a factory reset on.my.phone and since then.i.can't receive texts

Re: receiving texts

dalyer — Mon, 21 Sep 2015 08:42:46 GMT

Can you send texts?

If you can't send or receive then check that your SMSC number is set correctly.

You seem to be using a Samsung so this link may be relevant:

http://devicesupport.swisscom.ch/web/samsung-galaxy-s4/set-up-your-mobile-phone/how-to-set-up-your-mobile-phone-for-sms

The 48 SMSC is +353894300000.

On many Android phones you can also check/set your SMSC by dialing *#*#4636#*#*, going to Phone information and then down to SMSC. Refresh will show what it's currently set to. Update will update it with whatever is entered into the SMSC field.

Hope this helps.

Re: receiving texts

dalyer — Mon, 21 Sep 2015 22:08:59 GMT

Did that help at all?

Re: receiving texts

joe201175 — Thu, 24 Sep 2015 13:29:48 GMT

I can send texts but not receive any and can only send to 48

Re: receiving texts

dalyer — Thu, 24 Sep 2015 13:50:01 GMT

This seems to happen from time to time to individual users.

You most likely need to contact 48 support and get them to look into it for you:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: receiving texts

joe201175 — Sat, 26 Sep 2015 22:14:10 GMT

iv went through every.setting.over and over message c centre number . internet settings .if its not fixed by.Monday.I.might change network ..its not the phone cause I put the sim.in another handset.so please try and fix it

Re: receiving texts

dalyer — Sat, 26 Sep 2015 23:56:56 GMT

As I said above you really need to contact 48 support using the link that I posted.

Hope this helps.

Re: receiving texts

joe201175 — Tue, 29 Sep 2015 20:29:17 GMT

Sorted just reset phone again

Re: receiving texts

dalyer — Wed, 30 Sep 2015 09:15:01 GMT

You mean a factory reset?

Odd that that was required...

Re: receiving texts

joe201175 — Wed, 30 Sep 2015 12:11:09 GMT

Very odd when a factory reset caused the problem from the begining.