topic On Holiday in Other Help

On Holiday

paudiemac10 — Thu, 10 Sep 2015 11:50:00 GMT

I have bought EU minutes and EU texts before i went on holidays but neither will work so i had to top up to contact family at home in Ireland. Its costing me a fortune every time a make a short phonecall so why are my minutes and texts not working?????? Please sort this out fast!

Re: On Holiday

dalyer — Thu, 10 Sep 2015 13:30:16 GMT

Where are you on holidays?

Do you have an iPhone? If so then you need to read this:

iPhone abroad issue

Hope this helps.

Re: On Holiday

paudiemac10 — Fri, 11 Sep 2015 07:05:55 GMT

I am on holidays in Turkey and i have a Samsung Galaxy S6???

Re: On Holiday

dalyer — Fri, 11 Sep 2015 07:10:49 GMT

And what?
Is it not working?
What exactly?
Any error messages?
What behavior?
Can you see any local networks when you scan for them?
What happens when you try to connect?
Remember EU roaming add-ons will not work in non EU countries such as Turkey.

Hope this helps.

Re: On Holiday

dalyer — Fri, 11 Sep 2015 23:10:28 GMT

Any update?

Re: On Holiday

paudiemac10 — Sat, 12 Sep 2015 06:25:47 GMT

Thank you for your help i did not realise Turkey was not part of the EU.