topic Can't receive calls/texts from 3 in Other Help

Can't receive calls/texts from 3

daireleahy — Mon, 31 Aug 2015 01:37:55 GMT

I switched from Three to 48 a few years ago and have been unable to receive calls or texts from Three customers since. If anyone could help me out that'd be great! Thanks

Re: Can't receive calls/texts from

dalyer — Mon, 31 Aug 2015 09:01:30 GMT

This seems to happen to individual users from time to time.
Not sure why but to get it sorted you need to contact 48 support and ask them to investigate.

http://help.48months.ie/requests/new

Seems odd to have left it broken for several years...?

Hope this helps.

Re: Can't receive calls/texts from

daireleahy — Mon, 31 Aug 2015 10:50:45 GMT

Thanks dalyer! I know, should of sorted it a long time ago!