topic Re: What happens with the credit if I will move my number to 48 in Other Help

What happens with the credit if I will move my number to 48

Anon — Wed, 17 Jul 2013 13:13:42 GMT

Hi, I have Meteor number and there is around 19 eur in my account if I move my number to 48 do I will lose that credit? Thanks

Re: What happens with the credit if I will move my number to 48

dalyer — Wed, 17 Jul 2013 13:35:01 GMT

You won't lose it. When you port your number your account otherwise stays the same. Just don't do topups of purchases WHILE the number porting is in progress as this may cause problems in some cases.

Hope this helps

Re: What happens with the credit if I will move my number to 48

Anon — Wed, 17 Jul 2013 16:16:50 GMT

It will stay with Meteor ... ask them how long they will hold it. Maybe use it up before you move ?

Re: What happens with the credit if I will move my number to 48

dalyer — Wed, 17 Jul 2013 19:18:06 GMT

Ah - I assumed that the original poster meant €19 in their 48 account which is why I said it would not be affected.

If they actually mean €19 in the Meteor account then this will be lost if the number is ported from Meteor to 48.

Apologies for any confusion caused but the original query was ambiguous.

Hope this helps.