topic Re: EU roaming calls and texts in Other Help

EU roaming calls and texts

badboybrayden — Mon, 13 Jul 2015 12:13:22 GMT

Hi,

I've just bought the above add-ons. I tried to do it in January and when I went abroad it didn't work. I've tried to call a UK phone now to try it out and it hasn't worked again. Just a waste of money but I really need to be able to make phone calls and texts. I'm flying to Barcelona tomorrow.

Any help would be much appreciated.

Re: EU roaming calls and texts

dalyer — Mon, 13 Jul 2015 13:17:12 GMT

> I've tried to call a UK phone now to try it out and it hasn't worked again

If you're still in Ireland then that is correct.

The EU roaming add-ons are for calling/texting Irish numbers or numbers in the country in which you are roaming WHEN you are roaming abroad.

They are not for making international calls/texts while still in Ireland.

For that you need cash credit on your account to pay for the calls/texts.

> Just a waste of money

No - you are expecting them to work in a way that they don't.

> I'm flying to Barcelona tomorrow.

They will work as explained above when you get there.

You seem to be using an iPhone in which case you may also face this iPhone problem which you might want to avoid by configuring the phone for roaming BEFORE you leave Ireland:

http://community.48months.ie/t5/Need-Help/Roaming-can-t-find-network-in-Spain/m-p/36125#M13890

Hope this helps.

Re: EU roaming calls and texts

dalyer — Tue, 14 Jul 2015 18:48:44 GMT

Did that help at all?