topic Network in Other Help

Network

Anon — Mon, 13 Jul 2015 10:42:37 GMT

Just returned home from Italy and I can't get the network working. 48 doesn't even show up in the list of network operators. I've paid my Mitch membership already and, as my Wi-Fi can be slow, I really need my Internet. Thanks.

Re: Network

dalyer — Mon, 13 Jul 2015 11:19:48 GMT

This isn't an iPhone by any chance?

I suspect not as you seem to be posting from a Sony?

If it is an iPhone then see here but adjust for 48:

https://www.tescomobile.ie/support/question.aspx?id=135

If it's not an iPhone then try powering off, taking the SIM out, gently cleaning the SIM contacts, reinserting the SIM, powering on and doing a manual scan for networks. If you see 48 (or O2 or Three?) then try to manually connect.

Make sure that data roaming is still enabled.

If that still doesn't work then you may need to contact 48 support for more advice:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Network

dalyer — Tue, 14 Jul 2015 18:48:54 GMT

Did that help at all?

Re: Network

Anon — Tue, 14 Jul 2015 21:15:05 GMT

No unfortunately

Re: Network

dalyer — Tue, 14 Jul 2015 22:09:14 GMT

What exactly did you try?

Did you contact 48 support as I suggested?

Re: Network

Anon — Tue, 14 Jul 2015 22:05:27 GMT

Yes I'm waiting for them to respond

Re: Network

dalyer — Sat, 18 Jul 2015 10:12:05 GMT

Did you get this sorted?