topic Keeping your old phone number in Other Help

Keeping your old phone number

storm211 — Thu, 25 Jun 2015 10:30:33 GMT

Okay so I have been a member with the 48 quite a long time, but my problem is that I got a new phone, so I had to move my 48 sim card from android to my iphone. But in ordet to do that I had to cut the sim card into a smaller shape. But unfortunately the iphone still did not recognise it but luckily my old phone did. So in result, I ordered a new sim card, and just got it. But the thing is that when I say I want to keep my old phone number it says that the phone already exists. I reallt need to keep my old phone number because I'm waiting for phone calls from work. What can I do?

Re: Keeping your old phone number

dalyer — Thu, 25 Jun 2015 11:06:33 GMT

You need to contact 48 support and they should be able to link your new SIM to your existing number/account etc.

http://www.48months.ie/help#ask-a-48-agent

Need to swap your SIM?

Hope this helps.

Re: Keeping your old phone number

dalyer — Fri, 26 Jun 2015 14:51:43 GMT

Did that help at all?