topic Re: No service in Other Help

No service

kate247 — Sat, 13 Jun 2015 06:25:14 GMT

Hi
My phone network has been out of service for the past 12 hours. Is the network down or is anyone else experiencing this?

Re: No service

dalyer — Sat, 13 Jun 2015 08:08:05 GMT

Network is fine for me.
Try switching off, taking sim out, GENTLY cleaning contacts, reseating it and switching on again and see if that helps.
If not check that you have membership and have not been barred for breaching the fair usage limits.
Otherwise you'll probably need to contact support to ask them to investigate.

Hope this helps.

Re: No service

dalyer — Sun, 14 Jun 2015 11:25:35 GMT

Did that help at all?

Re: No service

kate247 — Sun, 14 Jun 2015 15:59:04 GMT

Thanks for all the advice, tried everything no success. I think it may be my iphone that is the problem

Re: No service

dalyer — Sun, 14 Jun 2015 16:12:33 GMT

You should contact 48 support in case they can help:

http://www.48months.ie/help#ask-a-48-agent

Re: No service

viv1cobh — Sun, 14 Jun 2015 18:33:05 GMT

Mine and my friends can't make or receive calls for a few hours now

Re: No service

dalyer — Sun, 14 Jun 2015 19:24:20 GMT

Working fine for me in Dublin (1/7).

Where are you?

Are you getting any signal?

Can you send/receive texts and use data/internet?

Try switching off, removing the SIM, GENTLY cleaning the contacts, reseating it, switching on and see if that helps.

Try manually searching for networks and manually connecting to 48.

If all else fails you'll probably have to contact 48 support and they will look into it tomorrow when they're back in.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.