topic Returned spsinnow stopped working in Other Help

Returned spsinnow stopped working

turkey1969 — Sun, 14 Jun 2015 13:54:01 GMT

My cousin asked me to post on his behalf. He just came back from a week in Spsin and since returning to Ireland his sim stopped working

Re: Returned spsinnow stopped worki

dalyer — Sun, 14 Jun 2015 15:01:08 GMT

I presume he's using an iPhone?

Yet again they cause problems when going abroad or returning... 😐

Ask him to try switching off and on again.

If that doesn't help then try manually scanning for networks and manually connecting to 48.

If that doesn't work then I think that there's another tip somewhere about deactivating the roaming profile or something like that but I can't remember the details or find the post.

Hope this helps.

Re: Returned spsinnow stopped worki

turkey1969 — Sun, 14 Jun 2015 14:50:47 GMT

Thanks, we will try this 🙂

Re: Returned spsinnow stopped worki

turkey1969 — Mon, 15 Jun 2015 05:51:22 GMT

Still not working.

We put the sim into another iPhone that works off another 48 sim and it wouldn't work in the other phone either.

The his seems to subject to me the sim itself is faulty?

Re: Returned spsinnow stopped worki

turkey1969 — Mon, 15 Jun 2015 07:49:50 GMT

Sorry re predictive text. Suspect not subject

Re: Returned spsinnow stopped worki

dalyer — Mon, 15 Jun 2015 07:59:18 GMT

I'm not so sure that the SIM is faulty.

Unfortunately iPhones seem to cause a LOT of problems like this - e.g. when trying to get up and running on a virtual operator like 48, getting it working while roaming, getting it working when you return etc.

Best bet might be to ask 48 support for advice:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Returned spsinnow stopped worki

dalyer — Sat, 27 Jun 2015 09:39:55 GMT

Did you ever get this sorted?

Re: Returned spsinnow stopped worki

turkey1969 — Sat, 27 Jun 2015 09:53:53 GMT

Yes he got it sorted.

He got a replacement sim and that sorted it

Re: Returned spsinnow stopped worki

dalyer — Sat, 27 Jun 2015 10:03:03 GMT

Glad to hear it.

Although I don't understand why that happened and a replacement SIM was necessary.

Oh well...

Re: Returned spsinnow stopped worki

turkey1969 — Sat, 27 Jun 2015 10:04:48 GMT

I don't understand either, I'll talk to him later today and try find out what happened exactly

Re: Returned spsinnow stopped worki

dalyer — Sat, 27 Jun 2015 10:06:20 GMT

Yeah - I just don't understand why situations sometimes arise whereby a user has to get a replacement SIM from 48. As if whatever happened rendered the SIM unusable. SIMs are pretty robust so it's difficult to know why they would stop working and necessitate replacement. I guess only 48 can explain.