topic Re: International calls in Other Help

International calls

rachaelwilhite — Sat, 13 Jun 2015 04:31:21 GMT

I am travelling at the moment . I wanted to be able to call home as I am in Thailand . To buy the add ons of international calls you need to have a membership which I didn't need because I'm not at home but I bought it anyway because I didn't see another option. Not only do my calls not work but I had to buy I an membership so that I could buy add ons in the first place . I would like a full refund for the membership and add ons. Very disappointed by this service , I've had to pay for something I'm not going to use and everytime I try to call family it says "sorry you can't call this number", and I have all the correct area codes in. Really disappointing service !

Re: International calls

dalyer — Sat, 13 Jun 2015 09:06:53 GMT

48 don't supportsupport roaming in Thailand.
The countries supported are listed in the roaming page.
And the only roaming add-ons are for the EU only.

All add-ons require a membership to work.
That's simply how 48 do it.

Hope this helps.

Re: International calls

dalyer — Sun, 14 Jun 2015 11:25:53 GMT

Did that clarify matters for you?