topic Re: Cannot receive calls in Other Help

Cannot receive calls

emmal1992 — Tue, 09 Jun 2015 07:36:09 GMT

Hi. I have recently been having a lot of people making calls. When someone goes to ring me, it says that my phone is out of service, although I have full coverage at the time and in a good area. I needed this sorted ASAP as I am expecting calls regarding jobs at the minute.

Re: Cannot receive calls

emmal1992 — Tue, 09 Jun 2015 07:36:57 GMT

I'm sorry, recieving calls is my problem.

Re: Cannot receive calls

dalyer — Tue, 09 Jun 2015 08:02:58 GMT

Try switching off, taking the SIM out, GENTLY cleaning the contacts, reinserting it and powering on and see if that helps at all.

If not then maybe contact 48 support for advice:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Cannot receive calls

dowler29 — Tue, 09 Jun 2015 08:35:25 GMT

I'm having the same issue, I have removed my sim card and restarted the phone. I'm also waiting on calls from prospective employers so having my phone working is vital. I can make calls I just cant recieve them.

Re: Cannot receive calls

dalyer — Tue, 09 Jun 2015 08:39:31 GMT

You should log a support query with 48 support as I suggested above so.

Chances are only they can sort this out for you.

For what it's worth I can receive calls fine so I guess it's not a general network outage issue.

Hope this helps.

Re: Cannot receive calls

dowler29 — Tue, 09 Jun 2015 11:39:20 GMT

Thanks, I have already logged a support query with 48 support as you suggested above, I just came to see if anyone else was having the same issues.

That's great that you can receive calls and that it isn't a general network issue, but that doesn't help me in the slightest.

Re: Cannot receive calls

dalyer — Tue, 09 Jun 2015 12:55:55 GMT

I guess you'll have to wait for 48 support to respond to your help request so.