topic Re: No Service in France in Other Help

No Service in France

Anon — Fri, 05 Jun 2015 08:33:51 GMT

Both our iPhones (5s & 5c) won't connect to Network in France. I have 40 euro credit on my account. Just get Searching... or No Service.

Have checked and searched for every solution possible online including 48 forums.

Re: No Service in France

dalyer — Fri, 05 Jun 2015 09:28:37 GMT

Could be the usual hassle with iPhones when roaming abroad.

Try this and hopefully it'll help:

http://community.48months.ie/t5/Need-Help/Iphone-6-no-network-when-overseas/m-p/32727#M11081

Re: No Service in France

dalyer — Fri, 05 Jun 2015 19:50:49 GMT

Did that help at all?

Re: No Service in France

Anon — Fri, 05 Jun 2015 20:01:02 GMT

No. Those Settings don't exist on my phone. iOS 8.3

Re: No Service in France

dalyer — Fri, 05 Jun 2015 20:26:14 GMT

OK - I don't know why this is.

I asked this a while back - i.e. if the relevant settings were only on certain iOS versions or maybe depend on some other setting:

http://community.48months.ie/t5/Need-Help/roaming/m-p/34390#M12462

Unfortunately iPhones seem like they can be a lot of hassle on virtual networks (such as 48) both at home and when roaming abroad. I've never had such problems on Android but that's not much use to you - sorry.

Maybe contact 48 support and ask them for advice:

http://www.48months.ie/help#ask-a-48-agent

If you get a solution then maybe post it back here for the benefit of others.

Hope this helps.

Re: No Service in France

Anon — Sat, 06 Jun 2015 06:08:31 GMT

Okay so I managed to find the settings as mentioned in the other thread. I think the names of some are different or I was looking in the wrong place. Sorry! And it's kinda working now.

Re: No Service in France

dalyer — Sat, 06 Jun 2015 09:19:05 GMT

What do you mean "kinda working"?

Are there still problems?

Would you be able to post the correct menu path for the benefit of others?

Re: No Service in France

Anon — Sat, 06 Jun 2015 11:58:26 GMT

Haven't been able to make a call yet. Not sure about receiving calls. Can send receive texts.

Will post more later.

Re: No Service in France

dalyer — Sat, 06 Jun 2015 12:23:01 GMT

You mean you haven't tried to make a call yet or you did and it failed?

If it failed then what exactly happened?

You definitely do have cash credit or EU roaming add-ons to cover outgoing (and incoming) calls?

Could you post the correct menu path to the iOS/iPhone setting above if you get a chance please?