topic Re: No service in Other Help

No service

franciebingo — Fri, 29 May 2015 10:23:03 GMT

I have been unabable to connect to 48 for two days now. It says the service is unavailiable. Help please?

Re: No service

dalyer — Fri, 29 May 2015 11:50:51 GMT

Power off, take the SIM out, GENTLY clean the SIM contacts, put it back in and power back on.

Can you manually scan for networks?

What do you see?

Can you see and connect to 48?

If not is data roaming enabled?

Hope this helps.

Re: No service

dalyer — Sun, 31 May 2015 09:28:11 GMT

Did that help at all?

Re: No service

franciebingo — Mon, 01 Jun 2015 03:18:17 GMT

It was no good I am afraid! I can see 48 and when I click it it tries to connect but then cannot connect. It is like the Network no longer operates in my area. It works in other areas but recently I can get no connection at home. It is really annoying

Re: No service

franciebingo — Mon, 01 Jun 2015 03:24:01 GMT

It says "unable to connect. Try again later" It is very frustraiting

Re: No service

dalyer — Mon, 01 Jun 2015 08:37:58 GMT

Did you make sure that data roaming is enabled?
Did you try the other suggestions that I made above?
Did anything change on the phone recently? Eg software update, settings changes etc?
Can you try your sim in another unlocked phone to see if it works there?

You might need to contact 48 support for assistance and advice.
It's possible that you may need a replacement sim.

Hope this helps.

Re: No service

franciebingo — Mon, 01 Jun 2015 18:28:27 GMT

I think I need a replacement. Thank you!