topic Re: network problem? in Other Help

network problem?

stevof — Thu, 14 May 2015 22:54:23 GMT

my phone says refreshing sim data every couple of minutes,same thing happened when the network was down a few weeks ago.thanks

Re: network problem?

dalyer — Fri, 15 May 2015 08:44:50 GMT

Try switching off, taking the SIM out, cleaning it gently, reinserting it and powering on again.

Can you manually scan for networks and manually connect to 48?

Hope this helps.

Re: network problem?

dalyer — Mon, 18 May 2015 08:31:30 GMT

Did this help at all?

Re: network problem?

brabus — Mon, 01 Jun 2015 10:35:40 GMT

Hi, I also have the same problem with a Samsung Galaxy Ace 3. Same message pops up "Refreshing Sim Data" and I can't receive calls. Emergency Calls Only Allowed.

This is the second time this has happened with me and last time I had to get a new sim card in the end.

Will I have to do the same again this time?

Re: network problem?

dalyer — Mon, 01 Jun 2015 10:50:28 GMT

Seems to be a common problem with Samsung Galaxy phones.

See here for example:

http://community.48months.ie/t5/Need-Help/Sim-not-working/td-p/33382

Hope this helps.

Re: network problem?

brabus — Mon, 01 Jun 2015 11:05:47 GMT

Sorry forgot to say in the first post that I went through that process as well but didn't solve the problem. Also data roaming is switched on yet the R symbol beside the coverage signal does not appear. When I search for available networks, 48 does not appear on the list with the other networks.

Re: network problem?

dalyer — Mon, 01 Jun 2015 11:29:59 GMT

You should probably contact 48 support so.

You may need another replacement SIM.

No idea why this happens to be honest.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.