topic Re: Internet suddenly not working in Other Help

Internet suddenly not working

Anon — Thu, 14 May 2015 17:02:15 GMT

Suddenly my mobile internet stopped working one night. I tried removing and replacing the sim but that didn't work. I have no idea what's wrong, any help would be great. Thanks.

Re: Internet suddenly not working

dc888 — Thu, 14 May 2015 17:47:11 GMT

Hey Brian

Did anything change or did it just stop working?

If it's stil not working then can you check your settings again. I know they were correct but no harm in having a quick check. You can do that very easily here https://48months.ie/my-48/my-data-settings.

Still not working? Then ensure you have mobile data and data roaming both on.

If you still have no internet then can you let me know the following:
Your exact location?
If you have tried it in different locations?
When did it stop working?
Anyone else on O2/48 nearby having the same problem?
Do you get any internet symbol? (e.g. shows “H”, “3G”, “E”, “G” or “o” depending on the speed of internet)

Damian

Re: Internet suddenly not working

Anon — Thu, 14 May 2015 18:12:20 GMT

Thanks. For some reason deleting the current APN and creating a new one worked.