topic Re: Bought two 10euro credits by mistake in Other Help

Bought two 10euro credits by mistake

mctotal90 — Fri, 08 May 2015 15:23:00 GMT

I mistakenly bought two Guido memberships, one for this months membership and I thought the other 10e would be moved into my credit account to be used another time. The second 10e Guido has come out of my bank account as well, but it did nothing and seems to have just dissappeared. Can you please help me?

Re: Bought two 10euro credits by mistake

dalyer — Fri, 08 May 2015 16:04:08 GMT

The second one should appear as a "next" membership on your account - stacked to kick in when your current membership has run its course and expires.

Log into your online account and check what it says in the Membership Planner section of the page.

Hope this helps.

Re: Bought two 10euro credits by mistake

dalyer — Mon, 11 May 2015 22:09:29 GMT

I presume that this explained things adequately for you?