topic Re: I can not buy my membership in Other Help

I can not buy my membership

zanga — Tue, 05 May 2015 08:42:47 GMT

Re: I can not buy my membership

dalyer — Tue, 05 May 2015 09:38:20 GMT

You need to post more info.

How exactly are you trying to buy membership?

What happens?

Any error messages?

Re: I can not buy my membership

dalyer — Thu, 07 May 2015 08:19:22 GMT

Any update?

Re: I can not buy my membership

sorchar1997 — Tue, 12 May 2015 14:20:13 GMT

I can't buy my member ship either I have 20 account credit and everytime I go to buy my memet ship it says error try again or system error this has gone on now for 3 days and I tried 4 different devices to try topping up on but it doesn't help

Re: I can not buy my membership

dalyer — Wed, 13 May 2015 08:44:59 GMT

Duplicate post.
See my reply to your other post here

http://community.48months.ie/t5/Need-Help/Error-messages/m-p/34887

Re: I can not buy my membership

lakeysle — Fri, 15 May 2015 06:45:48 GMT

I changed my payment from automatic top up to manual top up Now I have no options to top up

Re: I can not buy my membership

dalyer — Fri, 15 May 2015 08:55:33 GMT

You mean on the website or on the iPhone app?

Have you tried logging out and in again?

If the option to topup has disappeared then you may need to contact 48 support for assistance:

http://www.48months.ie/help#ask-a-48-agent

Edit: I just enabled auto-renew then switched it off again and I still have the normal options for buying membership so it doesn't look like a general website problem.

Hope this helps.