topic Re: Expiry of 'phone number in Other Help

Expiry of 'phone number

skinthegoat — Sun, 03 May 2015 11:40:29 GMT

I'm going abroad for a while and will be using a foreign SIMM in my 'phone. Clearly, there's no point in taking out a monthly membership while I'm not here, but does this mean I'll have lost my number when I get back here? For how long can I let my membership lapse before losing the number? I apologise if this topic has already been covered, but I haven't been able to find it.

Re: Expiry of 'phone number

dalyer — Sun, 03 May 2015 12:17:56 GMT

See here in the terms & conditions:

My reading of this is:

After 6 months of inactivity (i.e. no membership purchase) your account is suspended
After a further 2 months of inactivity you lose any credit on your account
After a further 5 months your account is cancelled altogether and your number is lost
Before this happens you can contact 48 support to get them to reactivate your account/number
So you would have to leave you account inactive for a total of 13 months before you would lose your number

However you might want to double check this with support to be sure if you are likely to be away for 6+ months.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Expiry of 'phone number

skinthegoat — Sun, 03 May 2015 12:19:19 GMT

Thanks Dalyer, that's great. I'm only away for 5 or maybe 6 weeks max, so no problem.

Re: Expiry of 'phone number

dalyer — Sun, 03 May 2015 13:24:42 GMT

Glad it helped.