topic Re: Can't recieve calls in Other Help

Can't recieve calls

beckyuyiosa1 — Wed, 22 Apr 2015 16:28:48 GMT

I cant receive calls anymore although i could before, ive never bought membership before but i dont kmow whether thats the problem or not

Re: Can't recieve calls

dalyer — Wed, 22 Apr 2015 18:12:02 GMT

You never bought membership at all?

I'm curious - why not?

When did you activate your SIM and start using it?

If it's several months ago then perhaps your account has been suspended/cancelled because it is deemed inactive?

Can you log into your online account?

Hope this helps.

Re: Can't recieve calls

helenmurray — Wed, 22 Apr 2015 18:18:03 GMT

I just joined it last week I have no coverage at my home at all it just reads not regesterd to network,so I can't receive or make calls

Re: Can't recieve calls

dalyer — Wed, 22 Apr 2015 18:21:36 GMT

Power off, clean the SIM contacts gently, reseat it and power on again.

Any help?

If not can you do a manual search for networks and check what networks you can see?

If you can see 48 can you connect to it?

Has anything changed on the phone - e.g. software update?

If you are still having problems try putting a small amount of cash credit (at least 25c) on your account as it may be needed in order to activate the iPhone on the network. This may take a few hours and may require a sync with iTunes.

Do you have membership now?

You will need membership in order to be able to send texts or make calls etc.

Hope this helps.