topic Re: Not receiving calls or texts! in Other Help

Not receiving calls or texts!

lola999 — Fri, 17 Apr 2015 18:28:08 GMT

I'm not receiving calls or texts from mobiles. All they hear when they try to ring me is a beeping sound!!??

Ive tried ringing my phone from a landline number and that works though!!??

Any ideas on what could be wrong?

Re: Not receiving calls or texts!

dalyer — Fri, 17 Apr 2015 22:42:18 GMT

You probably need to contact 48 support and see if they can look into this for you:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Not receiving calls or texts!

lola999 — Sat, 18 Apr 2015 06:37:56 GMT

Thanks. .i contacted them yesterday but am still waiting on a reply! !

Re: Not receiving calls or texts!

dalyer — Sat, 18 Apr 2015 08:51:59 GMT

Guide on how to get help

How long does it take to get a reply?

The 48 support crew work 7 days a week; from 9am to 9pm Monday to Friday and 10am to 8pm Saturday & Sunday. They'll get back to you within 24 hours. If it is something that has to be looked at by the techie guys, it can take between 3 and 5 working days to get resolved.

Hope this helps.