topic No service in Portugal on iPhone 5??? in Other Help

No service in Portugal on iPhone 5???

mickoconnor — Sat, 11 Apr 2015 06:47:56 GMT

I have no service on my iPhone 5 in Portugal yet my girlfriend has service on her iPhone 4 and we are both with 48...why is this???

Re: No service in Portugal on iPhone 5???

dc888 — Sat, 11 Apr 2015 10:48:36 GMT

Hey Mick

If you have an iPhone you might have difficulty getting connected when abroad.

There is a known issue with using iPhones abroad right now. We have two solutions below and if you follow them you will get connected.

1 - Can you disable 3G/4G on your handset and try connecting to a network.

2 - If above fails, go to the Settings/Phone/SIM Applications and select When Abroad/Network Selection/Manual/International - Roaming profile. Then search manually for a network and try to connect.

Giev that a try. ~ Damian from 48

Re: No service in Portugal on iPhone 5???

turkey1969 — Sun, 12 Apr 2015 14:18:12 GMT

Had the identical same issue last week and also last January.

Terrible service losing m roaming purchases each time. I'm off to UK in morning more frustration.

Re: No service in Portugal on iPhone 5???

dalyer — Sun, 12 Apr 2015 15:32:57 GMT

Seems to be an iPhone issue.

Never had anything like this with Android.

Re: No service in Portugal on iPhone 5???

dalyer — Sun, 12 Apr 2015 17:52:44 GMT

Did you try this?

http://community.48months.ie/t5/Need-Help/Iphone-6-no-network-when-overseas/m-p/32727#M11081