topic Re: Coverage gone for last 2 days in Other Help

Coverage gone for last 2 days

marionleahy — Tue, 07 Apr 2015 09:06:58 GMT

My coverage has completely disappeared since yesterday evening. Any idea as to why it's gone? And any recommendations on getting it back?

Re: Coverage gone for last 2 days

dalyer — Tue, 07 Apr 2015 09:39:43 GMT

Should be back now.

Power off and on again.

Or manually scan for networks and manually reconnect to 48.

If it still doesn't work then post back here with details (e.g. any signal at all, does any service work at all etc.).

Hope this helps.

Re: Coverage gone for last 2 days

jev10 — Tue, 07 Apr 2015 12:05:35 GMT

I've also had no coverage now for two days and i tried turing off and on my phone and scanning for the network which both didn't work. Throughout i've had no signal at all.

Re: Coverage gone for last 2 days

dalyer — Tue, 07 Apr 2015 12:07:57 GMT

The network should be working again for everybody as far as I know.

The outage was yesterday so if you had no service before that and/or still have no service today then there must be something else wrong.

Are you sure that you didn't breach the fair usage limits and get barred for the remainder of your current membership period?

If not then you'll probably need to contact 48 support for assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Coverage gone for last 2 days

andy132 — Wed, 08 Apr 2015 17:47:57 GMT

ive had no coverage for the last three days and its still not working?

Re: Coverage gone for last 2 days

dalyer — Wed, 08 Apr 2015 17:54:48 GMT

Did you power off and on again?

Is data roaming enabled?

When you search for networks what do you get?

Do you see 48 and can you connect to it?

Hope this helps.