topic Re: No internet in Other Help

No internet

cmacevil — Sat, 04 Apr 2015 15:11:17 GMT

I did an upgrade on my phone yesterday and I now can't get the internet to work. I have checked all the settings and they are all correct. My phone is s Moto g!

Re: No internet

dalyer — Sat, 04 Apr 2015 15:28:45 GMT

What are your settings?

Is data roaming enabled?

What did you upgrade from/to?

Re: No internet

cmacevil — Sat, 04 Apr 2015 16:05:01 GMT

Data is enabled!
Not sure what I up graded from but version is now android 5.0.2
Settings are
Access point called 48months.liffeytelecom.com
Mmsc: http://mmc1/servlets/mms
Mms proxy: 10.1.11.19
Mms port 8080
Mcc 272
Mnc:11
Authentication type:pap
Apn type: Internet,duplicate,mms

Re: No internet

dalyer — Sat, 04 Apr 2015 16:22:47 GMT

Try rebooting and see if it works.

If not then try APN type = * if you can enter that.

Otherwise try APN type = default,mms,supl.

If things still don't work try Authentication type = None/not set

Hope this helps.

Re: No internet

cmacevil — Sat, 04 Apr 2015 16:32:41 GMT

You gem! Sorted thanks a mil!!!

Re: No internet

dalyer — Sat, 04 Apr 2015 16:37:27 GMT

Glad you got it sorted.

Which setting helped?

APN type or Authentication type - or both?

Re: No internet

cmacevil — Wed, 08 Apr 2015 21:46:18 GMT

Hi there

I was onto you last week with an internet problem which we solved however now I have no internet and can't make outgoing call. I can receive calls and texts.

Any suggestions??

Many thanks

claire

Re: No internet

dalyer — Wed, 08 Apr 2015 22:11:37 GMT

Are your internet settings still correct?

Can you send texts?

What does your online account say about your data and calls allowance balances?

Re: No internet

cmacevil — Wed, 08 Apr 2015 22:55:25 GMT

My access point settings are

MMSC: http://mmc1/servlets/mms

MMS Proxy: 10.1.11.19

MMS Port: 8080

MCC: 272

MNC: 11

APN Type: *

Yes I can sent texts and my Don member is in the green - paid up until 1st May.

thanks

claire

Re: No internet

dalyer — Thu, 09 Apr 2015 08:58:27 GMT

What is your current membership data allowance balance?

You don't specify the APN field as 48months.liffeytelecom.com.

Also try APN type = default,mms,supl rather than *.