Credit

melie — Thu, 26 Mar 2015 15:02:57 GMT

How do I get my standered membership?? It didn't come up..

Re: Credit

dalyer — Thu, 26 Mar 2015 17:16:52 GMT

What did you do?

How did you try to buy it?

What does your online account say about your membership status and expiry date?

https://www.48months.ie/my-48

Does it list a "next" membership and start date?

What is your cash credit balance?

What does your My History page say about recent payments/purchases?

http://www.48months.ie/my-48/my-history

Are you sure that it's not a case of having one membership in place that has not yet expired and buying a new one and expecting it to start immediately? If so then note that the new membership will not start immediately but will stack to kick in when the current membership has run its full monthly course and has expired.

If that is the case and you have used up your current membership allowances then you need to buy add-ons for the relevant services to tide you over to the end of the membership month.

Hope this helps.

Re: Credit

merese — Fri, 03 Apr 2015 11:35:58 GMT

How do I buy add ons ?

Re: Credit

dalyer — Fri, 03 Apr 2015 12:26:59 GMT

Via your online account:

https://www.48months.ie/membershop?cat=addons

Or by text if you have enough cash credit on your account:

How do I buy stuff by text?

Hope this helps.

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