topic Re: minutes in Other Help

minutes

lushish — Mon, 23 Mar 2015 17:35:19 GMT

On the app it's telling me I've 44 minutes left. It when I try to make a call its saying ive none left, why is this? I haven't used all my minutes up

Re: minutes

dalyer — Mon, 23 Mar 2015 18:08:57 GMT

What sort of minutes so you have? Mobile or landline?
What sort of number are you trying to call? Mobile, landline or "special" (e.g. international, 1850/1890 etc.).

Hope this helps.

Re: minutes

lushish — Mon, 23 Mar 2015 19:27:26 GMT

Just landlines but I can still ring mobiles though I'm confused 😂😂

Re: minutes

lushish — Mon, 23 Mar 2015 19:28:21 GMT

It says on the app... Landline add ons 44 mins but won't let me ring 1

Re: minutes

lushish — Mon, 23 Mar 2015 19:29:15 GMT

I have THE DON top up for 20e

Re: minutes

dalyer — Mon, 23 Mar 2015 19:39:38 GMT

Is it a regular landline?
What are the first few digits?

Re: minutes

lushish — Mon, 23 Mar 2015 19:54:23 GMT

01-408****

Re: minutes

dalyer — Mon, 23 Mar 2015 20:13:39 GMT

Should work so as far as I can see.
I guess you'll have to contact 48 support and see if they can explain and fix it.