Internet has stopped working

melb01 — Wed, 11 Mar 2015 13:19:56 GMT

Hi,

My internet has stopped working on my phone since lastnight and is not working again today. Can this be sorted out as i really need the internet to access college work.

Kind Regards,

Carmel.

Re: Internet has stopped working

dalyer — Wed, 11 Mar 2015 13:45:30 GMT

Have you used up your data allowance?

Does everything else work OK (incoming/outgoing calls and texts)?

Have you tried powering it off and on again?

Did anything change on the phone - e.g. software update or settings changes?

What make and model of phone?

Samsung Galaxy phones have a habit of spontaneously losing the internet/APN configuration settings and need reconfiguration for some reason.

Are your internet/APN settings correct? Try reconfiguring them perhaps?

http://community.48months.ie/t5/Need-Help/one-plus-one-mobile-data-settings/m-p/33610#M11885

If necessary contact 48 support for assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

topic Internet has stopped working in Other Help

Internet has stopped working

Re: Internet has stopped working