topic Internet (mobile data not working) in Other Help

Internet (mobile data not working)

kennethh184 — Thu, 05 Mar 2015 20:53:53 GMT

Hi there

My name is kenneth and I have a Samsung galaxy s5 I normally buy the standard membership each month but this month for the first time on this phone I tried the Guido with the allowance of the mobile data, unfortunately with the mobile data icon enabled I still am not receiving the internet, I tried the 3 or 4 recommendations like restarting my phone turning on and off airplane mode ect but still the same, no internet 😞 could ye please help me 😞

Thanks
Kenneth

Re: Internet (mobile data not working)

dalyer — Fri, 06 Mar 2015 10:07:00 GMT

You need to configure your internet/APN settings before internet access will work.

See here:

http://community.48months.ie/t5/Need-Help/one-plus-one-mobile-data-settings/m-p/33610#M11885

Hope this helps.