topic Re: EU roaming and month ends in Other Help

EU roaming and month ends

bravetoast — Thu, 26 Feb 2015 10:29:31 GMT

Hi guys, I'm going to Paris this weekend and I want to but some EU roaming credits, but my contract month ends on the 28th. If I buy some on that day will my credit go when it is renewed?

Re: EU roaming and month ends

dc888 — Thu, 26 Feb 2015 12:19:45 GMT

Hey there

If you buy the roaming add ons they will expire at the end of your NEXT membership.

So if you renew your membership on 28th February the add ons will not expire until the end of March.

We changed this back in July so you actually get more than a month out of ant add on you buy with 48.

I hope that clears it up,

If you have any further questions just let me know.

Damian

Re: EU roaming and month ends

bravetoast — Sat, 28 Feb 2015 13:05:17 GMT

Hi Damian

Thanks for your help. Just one more question please if you don't mind.

I'm in Paris now and my network is showing up as 'Bouygues', but my 3G mobile network (I've 5gb) doesn't work over here. Do I have to buy EU data to use it here?

Thanks in advance.
Rachael.

Re: EU roaming and month ends

dalyer — Sat, 28 Feb 2015 13:46:35 GMT

48 don't support data roaming abroad.

You are restricted to wifi access to the internet where available.

Hope this helps.

Re: EU roaming and month ends

bravetoast — Sat, 28 Feb 2015 16:34:57 GMT

Thank you Damian for your help 🙂

Re: EU roaming and month ends

dalyer — Sat, 28 Feb 2015 18:15:28 GMT

No problem.

But I'm not Damian.

Re: EU roaming and month ends

bravetoast — Sun, 01 Mar 2015 08:33:24 GMT

Oh I'm so sorry I got confused there 😕

Re: EU roaming and month ends

dalyer — Sun, 01 Mar 2015 10:21:43 GMT

No worries.