No service and 3G not working

kill175 — Thu, 19 Feb 2015 13:37:23 GMT

Hi,
I bought the guido membership on the 6th February and the internet data was never applied to my account. Now I have no service since early this morning.

Re: No service and 3G not working

dalyer — Thu, 19 Feb 2015 18:28:54 GMT

There are two issues here:

No service: Are you getting any signal [bars]? If not then what networks do you see when you manually scan for networks? Can you see/connect to 48 or O2 if 48 is not listed? If not then what happens? Has anything changed on your phone - e.g. software update? Can you use any services at all? What does your online account say about your membership status? Any chance you breached the fair usage limits and got barred?
Internet: did you ever configure your internet/APN settings? This is required for internet access to work:

http://community.48months.ie/t5/Need-Help/nexus-5/m-p/33205#M11511

If necessary contact 48 support for assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

topic No service and 3G not working in Other Help

No service and 3G not working

Re: No service and 3G not working