topic Re: Membership Payment Problems in Other Help

Membership Payment Problems

Anon — Sun, 07 Jul 2013 20:11:01 GMT

It says I have paid my membership, but it's not appearing in my history or allowing me to call or text.

I don't want to buy another membership and get double-charged, that has happened before.

What to do????

Re: Membership Payment Problems

dalyer — Sun, 07 Jul 2013 21:58:17 GMT

You should log a support query to get 48 to look into this for you:

http://help.48months.ie/requests/new

By the way - if you buy a second membership then you are charged again but the membership gets stacked to kick in when your current membership expires so you don't lose out. "Double charged" makes it sound like some sort of rip off. It's not. But in any case I don't think that buying another membership now is going to help.

Hope this helps.

Re: Membership Payment Problems

Anon — Mon, 08 Jul 2013 11:44:34 GMT

It did take two months worth of membership out of my bank account but only got one months membership. So yes I was double-charged and ripped off

Re: Membership Payment Problems

dalyer — Mon, 08 Jul 2013 11:49:48 GMT

OK - if that happened then it's obviously a mistake and you should get 48 support to sort it out:

http://help.48months.ie/requests/new

Hope this helps.

Re: Membership Payment Problems

SiobhanC2065 — Wed, 07 Oct 2020 12:01:04 GMT

Won't take visa debit card,it's just saying visa or MasterCard when I try buy a membership

Re: Membership Payment Problems

dalyer — Wed, 07 Oct 2020 12:06:36 GMT

What happens if you select Visa and enter the debit card details?
Does it give an error message?
I can't remember if it only allows credit cards but maybe that's the issue?

Hope this helps.

Re: Membership Payment Problems

dalyer — Wed, 07 Oct 2020 12:07:37 GMT

Says here that Visa debit cards are accepted...

https://community.48.ie/t5/The-Knowledgebase/All-About-Memberships-and-Payments/ta-p/53105

Hope this helps.

Re: Membership Payment Problems

colettes — Fri, 08 Jan 2021 07:26:22 GMT

I have had auto renew on my membership this ages but got a message this morning at 2.02 to say it didn't work. Card etc is fine, why would this happen?

Re: Membership Payment Problems

dalyer — Fri, 08 Jan 2021 09:42:41 GMT

You'll have to contact 48 support and ask them about this.
Nobody here on the community forum will be able to tell why this happened.

Hope this helps.

Re: Membership Payment Problems

debop — Fri, 21 May 2021 12:00:16 GMT

Appears to be back working now (21/5/2021 - 1PM)

Re: Membership Payment Problems

mustafas7544 — Thu, 18 Jul 2024 15:10:24 GMT

Re: Membership Payment Problems

dalyer — Thu, 18 Jul 2024 15:43:52 GMT

Your post was practically blank @mustafas7544.

Did you mean to post a question or about a problem that you're having?

If you need to contact 48 support about this then see the links in my signature below.