topic Re: internet won't work after following online data settings and activating data charges in Other Help

internet won't work after following online data settings and activating data charges

eskarola — Sun, 08 Feb 2015 20:07:21 GMT

Hello,

I have followed the guidelines online to change my data settings

and I activated the data roaming, but I still don't have internet on my phone.

what do I do next?

Thanks, carol

Re: internet won't work after following online data settings and activating data charges

dalyer — Sun, 08 Feb 2015 22:30:00 GMT

Are you sure that your internet settings are correct?

How did you configure them?

See here perhaps:

http://community.48months.ie/t5/Need-Help/nexus-5/m-p/33205#M11511

If you review them and they look OK then post them here for review/comment.

Screenshots are best but if you can't post them then list the settings out in detail.

Hope this helps.

Re: internet won't work after following online data settings and activating data charges

eskarola — Sun, 08 Feb 2015 23:37:28 GMT

Thanks dalye for your message.
The thing is I had internet with the phone number they asigned but when my old number was moved to 48 it stopped working. So I pressume the settings are ok.
Carol

Re: internet won't work after following online data settings and activating data charges

dalyer — Mon, 09 Feb 2015 10:43:15 GMT

As I said check and maybe reconfigure your settings using the link that I posted.

If they look OK but still don't work then post them here for review.

If necessary contact 48 support for assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.