topic Re: Activated sim but no service on the phone, please help!! in Other Help

Activated sim but no service on the phone, please help!!

bravetoast — Fri, 30 Jan 2015 19:45:44 GMT

Hi, I just paid for my membership and put the sim in the phone and I have so service. I'm not in a bad area and my phone is unlocked and has been for years. I just don't know why its not giving me service. Please help me...

Re: Activated sim but no service on the phone, please help!!

dalyer — Fri, 30 Jan 2015 20:55:58 GMT

Try powering off and on again.

Try manually scanning for networks.

What ones do you see?

If you see 48 then connect to it. What happens?

If you don't see 48 try O2.

Make sure to enable data roaming.

Are there any error messages when you log into your online account?

Hope this helps.

Re: Activated sim but no service on the phone, please help!!

bravetoast — Sat, 31 Jan 2015 00:06:23 GMT

I've tried turning it off and on didn't work.
I'm connect to wifi and the cellar is on with data roaming
The error that comes up is
"Network lost: your selected cellular network is no longer available. You can choose a different network in settings" however I tried all of them and nothing worked.
No error messages with my account through the web, everything is all set.

Re: Activated sim but no service on the phone, please help!!

dalyer — Sat, 31 Jan 2015 00:29:04 GMT

Do you have 3G and data roaming enabled?

Maybe try a sync with iTunes?

Other than that I don't know - sorry.

Unfortunately iPhones seem to generate more problems that Android phones around there for some reason.

If you don't get anywhere probably best to log a support query to ask 48 support for assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.