topic Re: data- internet in Other Help

data- internet

adamward123 — Tue, 13 Jan 2015 16:37:55 GMT

My data just stopped working the other day and I have over 1000mb left it displays H symbol when I turn it on and nothing will load? I also have all the right settings on

Re: data- internet

dalyer — Tue, 13 Jan 2015 17:14:57 GMT

Did anything change on your phone?

E.g. software update?

Are you 100% sure that your settings are still correct?

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

Is data roaming definitely enabled?

Have you tried powering the phone off and on again?

Or toggling airplane mode on/off?

Do calls and texts work OK?

Incoming and outgoing?

Hope this helps.

Re: data- internet

adamward123 — Wed, 14 Jan 2015 12:57:00 GMT

Yes certain ive tried all of this none of I works

Re: data- internet

dalyer — Wed, 14 Jan 2015 13:07:19 GMT

So calls and texts don't work either?

Perhaps you have been barred for breaching the fair usage limits?

Fair Use Policy/ Acceptable Use Policy

You might want to log a support query to ask 48 support for advice/assistance.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: data- internet

adamward123 — Thu, 15 Jan 2015 12:30:23 GMT

Calls and texts do work

Re: data- internet

dalyer — Thu, 15 Jan 2015 12:33:48 GMT

OK - you'll probably need to ask 48 support about this so.

See the link that I posted above.

Hope this helps.