topic no access to internet in Other Help

no access to internet

annjmb — Mon, 07 Mar 2016 15:36:39 GMT

I can't get access to internet, my settings are correct but the following message is displayed: "could not activate cellular data network. you are not subscribed to a cellular data service"

My no is **bleep**

EDIT: Removed personal info

Re: no access to internet

dalyer — Sun, 11 Jan 2015 15:26:21 GMT

Is it an iPhone?

If so see here:

http://support.apple.com/en-ie/HT201415

Double check that your internet settings are correct - see here:

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

Does everything else work OK? Calls and texts?

Hope this helps.

Re: no access to internet

saranm7 — Wed, 02 Mar 2016 17:52:14 GMT

I'm having the exact same problem but I am home now and it is working, but when I go as far as town it won't work

Re: no access to internet

dalyer — Thu, 03 Mar 2016 09:21:27 GMT

Are you sure that it's not a case of when you're home you're on wifi but when you're away from home the phone is trying to use carrier data and this does not work?

Do you get the same error message mentioned in the original post?

Did you look at my previous reply and the links that I posted?

Hope this helps.

Re: no access to internet

saranm7 — Thu, 03 Mar 2016 16:49:47 GMT

No like when I'm at home I turn off my wifi and turn the cellular data on just to check if it's working and it does seem to work but it's pointless having it working at home because I have wifi.

Yes when I go in to safari I get a message saying "can not activate cellular data, you are not subscribed to a data service" but I have a guido membership.

I did did but i tried all that and it doesn't work.

Re: no access to internet

dalyer — Thu, 03 Mar 2016 17:15:27 GMT

Does this help at all?

https://www.youtube.com/watch?v=I-Q6CkR0_y4

Bear in mind that he leaves data roaming switched off but you need it ON for 48.

If that doesn't help then you should contact 48 support for advice/assistance on how to sort this out:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: no access to internet

dalyer — Fri, 04 Mar 2016 10:19:26 GMT

Did that help at all?