topic Re: iPhone5 in Other Help

iPhone5

lizreynolds — Mon, 27 Oct 2014 17:15:25 GMT

I recently changed to this network and unlocked my phone , it keeps coming up I have no service everywhere I go .. Any suggestions ? I have already rebooted my phone

Re: iPhone5

dalyer — Mon, 27 Oct 2014 17:19:19 GMT

It may need to be activated on the network.
This is an issue with iPhones on some networks such as 48.
Make sure you have at least 25c cash credit on your account.
Activation can involve sending a UK text message which costs that much.
Once you have 25c credit power the phone off and on again.
If it doesn't activate then try syncing with iTunes.
If neither approach works then post back.

Hope this helps.

Re: iPhone5

fiona96 — Mon, 27 Oct 2014 23:15:37 GMT

Who or what number do i send the message to in the uk?Thanks

Re: iPhone5

dalyer — Mon, 27 Oct 2014 23:21:46 GMT

You don't send it - the phone sends it automatically if necessary to activate the phone on a new network.

I think the issue is that iPhones have some list of known operators built in but it doesn't include smaller operators or some or all virtual operators (such as 48). For these it needs to activate via SMS either directly or by syncing with iTunes.

Try putting at least 25c cash credit on your phone (you'll have to put at least €1 on I think).

Then try switching it off and on again and leave it for a bit.

I think it should report on screen if it does any activation but am not sure.

If it still doesn't work then try syncing with iTunes.

If it still doesn't work then post back here.

Hope this helps.

Re: iPhone5

bigjoeod — Thu, 06 Nov 2014 02:19:34 GMT

@dalyer wrote:
You don't send it - the phone sends it automatically if necessary to activate the phone on a new network.
I think the issue is that iPhones have some list of known operators built in but it doesn't include smaller operators or some or all virtual operators (such as 48). For these it needs to activate via SMS either directly or by syncing with iTunes.

Try putting at least 25c cash credit on your phone (you'll have to put at least €1 on I think).
Then try switching it off and on again and leave it for a bit.
I think it should report on screen if it does any activation but am not sure.
If it still doesn't work then try syncing with iTunes.
If it still doesn't work then post back here.

Hope this helps.

Just for reference the iphone doesn't include virtual operators.

Only include's the likes of: (Off the top of my head, different global networks)

Vodafone,

Meteor,

Orange

T-Mobile

etc etc you catch my drift.

It doesn't include the likes of 48, lyrca, tesco, postfone etc etc.

I discovered this when I had an iphone when rooting it. Was trying to unlock the f****** thing myself, came across the network lock file but couldn't figure out how to open it 😕 they were clever to change their file extensions to something ridicioulous so you wouldn't know what language it was wrote in.

Re: iPhone5

booboo28 — Sat, 29 Nov 2014 19:36:00 GMT

Tried everything you suggested but I still cannot use my 48 sim in the iphone. Anything else you can suggest

Re: iPhone5

dalyer — Sat, 29 Nov 2014 21:34:08 GMT

What exactly did you try?

Does anything work at all?

Is the phone unlocked for use on any network?

Hope this helps.

Re: iPhone5

anthony — Mon, 06 Jul 2015 10:11:11 GMT

When you say: try sync it with iTunes: do you mean on a laptop?

Re: iPhone5

dalyer — Mon, 06 Jul 2015 11:01:17 GMT

Yes. Some versions of ios need this in this context.
More recent versions don't and can do the activation without iTunes.

Re: iPhone5

booboo28 — Mon, 06 Jul 2015 11:51:56 GMT

Why am I only getting email regarding my query now 7 months later.......as you can imagine as I got no help at the time I moved my phone to another operator and my sons, sorry no longer need your help

Re: iPhone5

anthony — Mon, 06 Jul 2015 12:10:33 GMT

Ok: poop. No laptop on hols:: thank anyhoo.

Re: iPhone5

dalyer — Mon, 06 Jul 2015 15:26:46 GMT

@booboo28 wrote:
Why am I only getting email regarding my query now 7 months later.......as you can imagine as I got no help at the time I moved my phone to another operator and my sons, sorry no longer need your help

No - I replied at the time trying to help and you never replied with the info that I asked for.

http://community.48months.ie/t5/Need-Help/iPhone5/m-p/32129#M10582

You're probably getting a notification about this thread because somebody else posted a related query in it today/yesterday.

Re: iPhone5

dalyer — Mon, 06 Jul 2015 15:28:04 GMT

@anthony wrote:
Ok: poop. No laptop on hols:: thank anyhoo.

Is your problem getting the iPhone working while roaming abroad?

If so see here as it may help:

http://community.48months.ie/t5/Need-Help/Service-not-working-on-iPhone-5/m-p/36060/highlight/false#M13847

Hope this helps.

Re: iPhone5

anthony — Mon, 06 Jul 2015 15:58:04 GMT

No, that link seems to be for an iPhone 6 fix.
On the iPhone 5 the option select a carrier is lost if you are not connected to one.

Re: iPhone5

dalyer — Mon, 06 Jul 2015 16:18:25 GMT

It's not iPhone 6 specific.
But you need to keep trying to catch the option when the phone temporarily/briefly catches a network.
The option is only available when it briefly connects and before it fails.
Keep trying.
It's a bit hit and miss when abroad and really needs to be done BEFORE you travel.
Unfortunately iPhones are a lot of hassle in this and other circumstances for no good reason that I can see.
None of this happens with other phones eg Android.

Hope this helps.

Re: iPhone5

anthony — Tue, 07 Jul 2015 07:14:38 GMT

Wow, that actually worked. I just keep trying. I found restarting the phone seems to give a longer connection attempt. Eventually I was able to switch to manual and select VodafoneES. Nothing happened initially. It was when I got back after a the night out that I noticed the phone had eventually successfully connected to VodafoneES.
Problem solved.
Just to note: do not put your sim into someone's else's phone that is working. I did and now have to try fix my partners phone 😕

Thank you Dalyer. I really do appreciate your time and effort on this.

Re: iPhone5

dalyer — Tue, 07 Jul 2015 07:53:51 GMT

Glad it helped.
I don't know why iPhones are so much hassle in this and other contexts.
Lots of people are having the same problem lately because we're into the holiday season.

Re: iPhone5

anthony — Tue, 07 Jul 2015 08:09:26 GMT

Don't suppose you have a fix for an iPhone 5 battery dying three times a day?

Re: iPhone5

dalyer — Tue, 07 Jul 2015 08:23:57 GMT

Was this when it was constantly searching for networks while abroad?

If so then that would certainly cause more battery drain.

Is it any better now that it has established a connection to a network abroad?

If it's connected to a specific network and not constantly searching for others then it should use less battery.

Or maybe the battery is just old/depleted and needs replacement regardless of the roaming issues?

On Android I would normally install an app or two to identify what specifically is draining the battery.

I presume you can do something similar on iPhones but I'm not really familiar with them these days.

Hope this helps.