topic Re: Mobile Data in Other Help

Mobile Data

rock_chick — Wed, 05 Nov 2014 22:39:54 GMT

after quite happily using my mobile data on my samsung s3 mini for the past year it suddenly seemed to stop on monday.

I have received the settings text twice and have manually gone through all the settings as suggested and still cannot get it to work. I have loads of data left on my membership and the internet works fine with my wifi.

Please help i miss my viber on the go.

Re: Mobile Data

dalyer — Wed, 05 Nov 2014 22:47:20 GMT

Did anything change on the phone?

Software update or something like that?

I've heard other reports of Samsung phones spontaneously losing their internet/APN settings for some reason. Google it and you will see.

If you need to reconfigure your settings then see the options here:

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

Hope this helps.

Re: Mobile Data

bigjoeod — Wed, 05 Nov 2014 23:12:42 GMT

@rock_chick wrote:
Hi
after quite happily using my mobile data on my samsung s3 mini for the past year it suddenly seemed to stop on monday.
I have received the settings text twice and have manually gone through all the settings as suggested and still cannot get it to work. I have loads of data left on my membership and the internet works fine with my wifi.

Please help i miss my viber on the go.

Data roaming turned on?

Also refer to the above post.

Re: Mobile Data

rock_chick — Sun, 09 Nov 2014 23:07:40 GMT

tried everything - manually put in every samsung settings on the website

reconfigured settings several times

data roaming is on, mobile data is on!

cannot think what else to do

running on android 4.1.2 but dont know when it updated to this..

Re: Mobile Data

dalyer — Sun, 09 Nov 2014 23:10:46 GMT

Did you try the online configurator?

Or the Tweakker APN app?

See here:

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

If you still can't get it working post your settings here for review.

I'm assuming that you already have a data allowance as part of your membership or a data add-on.

Hope this help.

Re: Mobile Data

rock_chick — Tue, 11 Nov 2014 14:51:54 GMT

So I have restored factory settings and reconfigured internet settings using tweakker message!
Dey read as follows;:
mobile data is on,
data roaming is on
Apns: Internet : 48months.liffeytelecom.com - green dot is on
Name: Internet
APN: 48months.liffeytelecom.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
Mmsc: not set
Mms proxy: not set
Mms port: not set
Mcc: 272
Mnc: 11
Authentication type: PAP
Apn type: default,supl
Apn protocol: IPv4
Enable/disable APN: APN enabled
Bearer: Unspecified

Re: Mobile Data

rock_chick — Tue, 11 Nov 2014 15:15:42 GMT

here are screen shots of settings!!

Re: Mobile Data

dalyer — Tue, 11 Nov 2014 15:36:45 GMT

@rock_chick wrote:
Mmsc: not set
Mms proxy: not set
Mms port: not set
Mcc: 272
Mnc: 11
Authentication type: PAP
Apn type: default,supl

Did you try the online configurator and/or Tweakker APN app instead of manual configuration?

Anyway...

Try changing the above to:

MMSC: http://mmc1/servlets/mms

MMS proxy: 10.1.11.19

MMS port: 8080

Authentication type: None

APN type: default,mms,supl

and leave your other settings as they are.

Let us know if that helps.

This should configure a single APN that works for both internet and MMS purposes. In which case you can delete the second "MMS" APN that you have configured.

Hope this helps.

Re: Mobile Data

dalyer — Wed, 12 Nov 2014 19:06:32 GMT

Did that help?

Re: Mobile Data

rock_chick — Fri, 14 Nov 2014 08:23:05 GMT

Ya just did dat dis morn, no good either! ! Had used d app but it just tells me to write down d settings n put n manually! Used tweakker online too where d send u d configuration txt! Thanks anyhow! Wondering if its a phone prob at dis stage! Thanks again!

Re: Mobile Data

dalyer — Fri, 14 Nov 2014 09:00:07 GMT

I'd be surprised if it was the phone.
What are your settings right now?
I'm sure that by tweaking them you can get this working.

Hope this helps.

Re: Mobile Data

rock_chick — Sun, 16 Nov 2014 21:19:36 GMT

settings are as previous post plus the changes suggested!!!

Re: Mobile Data

dalyer — Sun, 16 Nov 2014 22:03:08 GMT

You mean the changes that I suggested to the original settings that you posted DID fix things for you?
I thought you said that they didn't?

Re: Mobile Data

rock_chick — Mon, 17 Nov 2014 23:38:03 GMT

@dalyer wrote:
You mean the changes that I suggested to the original settings that you posted DID fix things for you?
I thought you said that they didn't?

settings are as you suggested and are still not working

Thanks anyway

Re: Mobile Data

dalyer — Tue, 18 Nov 2014 09:37:05 GMT

OK - can you confirm that your settings are as follows and that you have a data allowance as part of your membership or a data add-on?

mobile data is on,
data roaming is on
Apns: Internet : 48months.liffeytelecom.com - green dot is on
Name: Internet
APN: 48months.liffeytelecom.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
Mmsc: http://mmc1/servlets/mms
Mms proxy: 10.1.11.19
Mms port: 8080
Mcc: 272
Mnc: 11
Authentication type: None
Apn type: default,mms,supl
Apn protocol: IPv4
Enable/disable APN: APN enabled
Bearer: Unspecified

If that's the case and it doesn't work then I don't know what the problem is.

All I can suggest is trying

APN type: *

But if that doesn't work then I'm stumped and reckon you'll need to contact 48 support for further advice.

Guide on how to get help

Hope this helps.

Re: Mobile Data

rock_chick — Tue, 18 Nov 2014 23:58:25 GMT

yep those are my settings now on the phone.

all is turned on and have way too much data allowance now as i bought extra 2 weeks ago thinking i had just ran out and data is working perfect in old samsung galaxy ace.

i was on to 48 already they said they deactivated data off my account and reactivated it again and said see if that works and if it doesnt gave me links to try all the things on the website that i had already tried.

think its time to give up the ghost.!!

Re: Mobile Data

dalyer — Wed, 19 Nov 2014 07:48:10 GMT

Did you try APN type = *?

Re: Mobile Data

rock_chick — Wed, 19 Nov 2014 10:53:47 GMT

Yep tried dat too!! Tried everything! !

Re: Mobile Data

dalyer — Wed, 19 Nov 2014 11:18:00 GMT

Is there any way you can try somebody else's SIM in your phone to make sure that the data capability works at all?

Or your SIM in another person's unlocked phone?

Can you post screenshots of your settings again.

I'm assuming that you have just one APN now that should work for both internet and MMS.

Hope this helps.

Re: Mobile Data

dalyer — Thu, 27 Nov 2014 16:29:57 GMT

Did you ever get any further with this?

Did you get help from 48 support?