topic Blocked my account in Other Help

Blocked my account

sineadmcg1 — Sat, 01 Nov 2014 12:43:29 GMT

Hi I have blocked my account by entering the incorrect details of my card I cannot remember the cvv number as my card is old and the number is faded off the back, I'm a trying to top up my account with another card but the account is blocked can you please help me unblock my account so I can get more credit thanks. Sinead

Re: Blocked my account

dalyer — Sat, 01 Nov 2014 20:02:18 GMT

You will have to contact 48 support to get this sorted.

Nobody on the forum will be able to sort this out.

Guide on how to get help

Hope this helps.

Re: Blocked my account

aislingtwamley — Wed, 20 Dec 2017 23:53:53 GMT

I just had the very saw problem how can I unblock it .

Re: Blocked my account

dalyer — Wed, 20 Dec 2017 23:55:59 GMT

If you entered your PIN incorrectly too many (three?) times and need your PUK to unlock the SIM then see here:

http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

If the problem is something else then please clarify.

Hope this helps.

Re: Blocked my account

dalyer — Thu, 21 Dec 2017 08:54:53 GMT

Did that help at all @aislingtwamley?