https://community.48.ie/t5/Other-Help/Ive-been-away-for-9monthss-and-im-having-trouble-topping-up/m-p/31147#M10125 Ive been away for 9monthss and im having trouble topping up now? What do i do? Thu, 23 Oct 2014 07:42:58 GMT shanegrace 2014-10-23T07:42:58Z https://community.48.ie/t5/Other-Help/Ive-been-away-for-9monthss-and-im-having-trouble-topping-up/m-p/31147#M10125 Ive been away for 9monthss and im having trouble topping up now? What do i do? Thu, 23 Oct 2014 07:42:58 GMT https://community.48.ie/t5/Other-Help/Ive-been-away-for-9monthss-and-im-having-trouble-topping-up/m-p/31147#M10125 shanegrace 2014-10-23T07:42:58Z https://community.48.ie/t5/Other-Help/Ive-been-away-for-9monthss-and-im-having-trouble-topping-up/m-p/31153#M10127 <P>You most likely need to contact 48 support to get your account reactivated:</P><P>&nbsp;</P><P><A href="https://community.48.ie/t5/Most-Popular-Questions/Guide-on-how-to-get-help/td-p/50/jump-to/first-unread-message" target="_blank">Guide on how to get help</A></P><P>&nbsp;</P><P>See the terms and conditions for details of how/when accounts get deactivated when unused for several months...</P><P>&nbsp;</P><P><A href="http://www.48months.ie/boiler-plate/terms#7" target="_blank">Suspending the 48 Services</A></P><P>&nbsp;</P><P><EM><STRONG>7.3 </STRONG>Where the 48 Services are suspended because you have chosen not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months, we will remove any credit on your Account after a further 2 months and credit will not be recoverable. Your service will then remain suspended for a further 5 months and can be reconnected at any time during this period. When the suspension period ends your service will be disconnected, this agreement will end and your number will be immediately lost.</EM></P><P>&nbsp;</P><P>Hope this helps.</P> Thu, 23 Oct 2014 10:43:03 GMT https://community.48.ie/t5/Other-Help/Ive-been-away-for-9monthss-and-im-having-trouble-topping-up/m-p/31153#M10127 dalyer 2014-10-23T10:43:03Z