https://community.48.ie/t5/Memberships/Didn-t-get-my-phone/m-p/75656#M9814 <P>What does the thread title "Didn't get my phone" mean?&nbsp;</P> <P>What exactly do you mean by "My card failed"?</P> <P>Do you mean your bank payment card or your SIM card or something else?</P> <P>I presume that you mean your bank payment card?</P> <P>What does your Transactions page say about your recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="noopener">https://48.ie/my48/transactions</A></LI> </UL> <P>Does your My48 account dashboard show that you have an active membership plan?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>What happens when you try to use outgoing services such as making a call?&nbsp;</P> <P>Any error messages?&nbsp;</P> <P>When was everything working ok last?</P> <P>When were you last able to successfully buy a membership plan?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Tue, 27 Oct 2026 09:19:13 GMT dalyer 2026-10-27T09:19:13Z https://community.48.ie/t5/Memberships/Didn-t-get-my-phone/m-p/75655#M9813 My card failed to pay I uploaded my new card and bought 2 plans and yesterday still no phone working Tue, 27 Oct 2026 08:04:44 GMT https://community.48.ie/t5/Memberships/Didn-t-get-my-phone/m-p/75655#M9813 AoibhinL5563 2026-10-27T08:04:44Z https://community.48.ie/t5/Memberships/Didn-t-get-my-phone/m-p/75656#M9814 <P>What does the thread title "Didn't get my phone" mean?&nbsp;</P> <P>What exactly do you mean by "My card failed"?</P> <P>Do you mean your bank payment card or your SIM card or something else?</P> <P>I presume that you mean your bank payment card?</P> <P>What does your Transactions page say about your recent payments?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="noopener">https://48.ie/my48/transactions</A></LI> </UL> <P>Does your My48 account dashboard show that you have an active membership plan?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>What happens when you try to use outgoing services such as making a call?&nbsp;</P> <P>Any error messages?&nbsp;</P> <P>When was everything working ok last?</P> <P>When were you last able to successfully buy a membership plan?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Tue, 27 Oct 2026 09:19:13 GMT https://community.48.ie/t5/Memberships/Didn-t-get-my-phone/m-p/75656#M9814 dalyer 2026-10-27T09:19:13Z