topic Cannot use my phone,as it keeps telling me i need to top up in Memberships https://community.48.ie/t5/Memberships/Cannot-use-my-phone-as-it-keeps-telling-me-i-need-to-top-up/m-p/75467#M9748 My phone keeps telling me to top up when try to make a call.But my top up is automatically from my account monthly.whats wrong with my connection. Thanks Brendan. Wed, 14 Oct 2026 13:00:29 GMT BrendanM8368 2026-10-14T13:00:29Z Cannot use my phone,as it keeps telling me i need to top up https://community.48.ie/t5/Memberships/Cannot-use-my-phone-as-it-keeps-telling-me-i-need-to-top-up/m-p/75467#M9748 My phone keeps telling me to top up when try to make a call.But my top up is automatically from my account monthly.whats wrong with my connection. Thanks Brendan. Wed, 14 Oct 2026 13:00:29 GMT https://community.48.ie/t5/Memberships/Cannot-use-my-phone-as-it-keeps-telling-me-i-need-to-top-up/m-p/75467#M9748 BrendanM8368 2026-10-14T13:00:29Z Re: Cannot use my phone,as it keeps telling me i need to top https://community.48.ie/t5/Memberships/Cannot-use-my-phone-as-it-keeps-telling-me-i-need-to-top-up/m-p/75468#M9749 <P>Can you receive calls, send/receive texts, use mobile data?</P> <P>Are you trying to make a call to an Irish mobile/landline or some other number that may need an active membership plan and also cash credit to pay for it?</P> <P>Maybe auto-renewal failed last time around?</P> <P>What does your My48 account dashboard say about your current membership plan status?&nbsp;</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>What does your Transactions page say about your most recent payments?&nbsp;</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="noopener">https://48.ie/my48/transactions</A></LI> </UL> <P>If auto-renewal failed for some reason then you need to address the issue and then buy your next plan manually before auto-renewal will take over again from next time around.&nbsp;</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="noopener">https://48.ie/my48/memberships</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Wed, 14 Oct 2026 13:11:38 GMT https://community.48.ie/t5/Memberships/Cannot-use-my-phone-as-it-keeps-telling-me-i-need-to-top-up/m-p/75468#M9749 dalyer 2026-10-14T13:11:38Z