topic Re: Mebership in Memberships

Mebership

efewill — Sat, 18 Jul 2015 07:03:06 GMT

Brought my membership last night I pick calls, landline and internet I got calls and landline but no internet what I need most is d internet pls someone should pls help out!!!
And also when am aboard my internet doesn't work too why is it like that ?

Re: Mebership

dc888 — Sat, 18 Jul 2015 09:32:41 GMT

@efewill wrote:
Brought my membership last night I pick calls, landline and internet I got calls and landline but no internet what I need most is d internet pls someone should pls help out!!!
And also when am aboard my internet doesn't work too why is it like that ?

Hey efewill

I hope you're well. The first thing I need to point out is that our internet will not work abroad. The costs involved when using internet abroad can be very very expensive. Because of that we decided not to offer any data roaming service.

When abroad you can still connect to a Wi-Fi hotspot or pop to a local internet cafe.

For any further questions about roaming check out this guide http://community.48months.ie/t5/Most-Popular-Questions/Going-abroad/m-p/35043.

I can see you did purhcase memership last night but you bought the standard membership which does not include any internet.

The standard membership gives you:

300 mobile minutes
Unlimited texts
20 land line minutes

The guido is the €10 membership that does included membership:

300 mobile minutes
Unlimited texts
60 land line minutes
1GB of internet

For this month if you need to use the internet you will need to add on. You can buy that here http://www.48months.ie/membershop?cat=addons.

If this helps please accept as a solution.

Damain

Re: Mebership

dalyer — Sat, 18 Jul 2015 10:13:27 GMT

Nobody should buy Standard membership any more as it makes no sense in comparison to Guido.

Re: Mebership

tamaryse — Mon, 20 Jul 2015 08:43:22 GMT

I top up my membership on the 14 of July ( monthly) but on the 19 of July I couldn't make a call ? Why ??? I'm confused. I didn't send any message picture or internet just make a normal call . Can you help me ?

Re: Mebership

dalyer — Mon, 20 Jul 2015 08:50:59 GMT

What does your online account say about your current membership status, expiry date and allowance balances?

Re: Mebership

jonathanmoran17 — Tue, 21 Jul 2015 19:45:58 GMT

My 48 plan will not let me make calls or use the internet what is

Re: Mebership

dalyer — Tue, 21 Jul 2015 20:11:53 GMT

What does your online account say about your current membership status, expiry date and allowance balances?

Re: Mebership

dalyer — Fri, 31 Jul 2015 11:04:29 GMT

Any update?