topic Re: Kris in Memberships

Kris

KrzysztofD4264 — Fri, 17 Jul 2026 14:25:14 GMT

Due to the card expiring, they didn't charge me for payment. After sending me an email with the card renewal and repayment, I can't pay because it doesn't work.

Re: Kris

dalyer — Fri, 17 Jul 2026 14:30:02 GMT

What error message do you get?

You may need to contact 48 support for assistance with this.

See the links in my signature below.

Re: Kris

KrzysztofD4264 — Fri, 17 Jul 2026 14:56:53 GMT

After redirecting from their email, re-payment does not work. Because selecting the option to automatically charge the 9.99 fee does not work, it pops up.

the support email below does not work, you entered something incorrectly

Re: Kris

KrzysztofD4264 — Fri, 17 Jul 2026 14:59:03 GMT

ok, fine email, I sent it, thanks

Re: Kris

dalyer — Fri, 17 Jul 2026 15:26:08 GMT

I don't understand.

The support email in my signature is the correct one for contacting 48 support.

support@48months.zendesk.com