My porting sim is not working

LalithaKolagurkiV1180 — Thu, 11 Jun 2026 13:53:53 GMT

Hi,

Yesterday i activated my 48 mobile sim with old number, and i havd bought new plan. But since it is not working any calls and texts.

Thanks

Re: My porting sim is not working

dalyer — Thu, 11 Jun 2026 14:01:21 GMT

If you want assistance from the Community Forum then you'll need to provide a bit more information than that.

Is your phone unlocked for use on any network?

Do you have a connection to the 48 network - i.e. signal bars?

If not then what happens if you do a manual search for networks?

Can you see and connect to 48 or do you get any errors?

Is the correct phone number listed on your My48 account?

Are you sure that you have an active membership plan listed on your My48 account dashboard?

What happens when you try to make a call?

Any error messages?

Can you receive calls and texts and use mobile data?

If you need to contact 48 support about this then see the links in my signature below.