topic Re: Plan purchase in Memberships

Plan purchase

noura4225 — Sat, 11 Apr 2026 19:57:11 GMT

Hi, I have a plan purchase stuck for 3 days.
I cannot buy a new plan on app or browser.
Can you please reset my account and remove the pending purchase?

Re: Plan purchase

dalyer — Sat, 11 Apr 2026 21:07:47 GMT

What exactly do you mean by "I have a plan purchase stuck for 3 days"?

What happens when you try to buy a new plan here?

https://48.ie/my48/memberships

Any error messages?

When were you last able to successfully buy a membership plan?

Is you payment card still valid, not frozen via your online banking, and there's sufficient cash in the account if it's a debit card?

You may need to contact 48 support about this.

See the links in my signature below.

Re: Plan purchase

noura4225 — Sun, 12 Apr 2026 07:32:04 GMT

You already have a plan purchase in progress which can take up to 5 minutes. Please wait for it to reflect in your account before purchasing another.
This is the notification you receive when trying to get plan.

Re: Plan purchase

dalyer — Sun, 12 Apr 2026 10:33:12 GMT

You'll most likely have to contact 48 support about this so.

See the links in my signature below.