topic Re: Unable to top up in Memberships

Unable to top up

OisinMcG9470 — Mon, 20 Nov 2023 14:40:43 GMT

Hi
I am trying to buy a membership for topping up and I keep getting an error message

dalyer — Mon, 20 Nov 2023 15:05:17 GMT

What error message?

Does it make any difference if you switch from the website to the app or vice versa?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

bourne — Thu, 21 Dec 2023 10:11:40 GMT

i cannot top-up but have added 20euro; edwardhbourne@hotmail.com

dalyer — Thu, 21 Dec 2023 11:24:32 GMT

Do you mean that you can't buy membership with the cash credit that you added to your account?

What happens? Any error messages?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

BobbyC4915 — Mon, 02 Mar 2026 07:45:15 GMT

Help

dalyer — Mon, 02 Mar 2026 07:49:44 GMT

Help with what?

If you're having a problem or have a question that you need help with from the Community Forum then you need to describe what it is.

E.g. what are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages, etc.?

If you need to contact 48 support about this then see the links in my signature below.