topic Re: Regarding Plan Recharge in Memberships

Regarding Plan Recharge

LeenaT2480 — Wed, 18 Feb 2026 20:12:48 GMT

Hey There,
I have been trying since ages to recharge for 10.99 plan on my number but i doesnt appear on the plan section, only the 12.99 plan is there which i dont want to recharge my number with.

Re: Regarding Plan Recharge

dalyer — Wed, 18 Feb 2026 21:05:48 GMT

When were you last able to buy the €10.99 plan?

If it's no longer available to you then maybe you no longer qualify for it?

E.g. you were on the student plan but changed your email address from a qualifying educational one to something else?

If you need to contact 48 support about this then see the links in my signature below.

Re: Regarding Plan Recharge

NormanW0129 — Sun, 01 Mar 2026 11:18:52 GMT

i have been on the 8.99 plan for many years but now im being asked to take out the 12.99 plan. Is this a mistake?

Re: Regarding Plan Recharge

NormanW0129 — Sun, 01 Mar 2026 11:27:22 GMT

I meant €7.99.

Re: Regarding Plan Recharge

dalyer — Sun, 01 Mar 2026 12:02:01 GMT

You'll need to contact 48 support and ask them about this.

See the links in my signature below.

For what it's worth my son has been on the €7.99 plan for a long time and the option is still there to buy that plan on his account.