topic Re: Bought membership plan but no service in Memberships

Bought membership plan but no service

Keithh2784 — Tue, 12 Mar 2024 19:40:04 GMT

Bought membership plan and no service saying 2 cent credit in my bank app saying paid no phone now to make calls

Re: Membership plan

dalyer — Tue, 12 Mar 2024 19:39:24 GMT

Is this your first time buying membership or have you had one before with calls/texts/data working ok?

I presume that you're saying that you cannot make calls?

What do you mean by "no service"? Do you have a connection to the 48 network with signal bars? Can you receive calls, send receive texts, use mobile data?

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

https://48.ie/my48

What does your Transactions page say about the recent payment?

https://48.ie/my48/transactions

Does your Buy Plan page list any upcoming membership?

https://48.ie/my48/memberships

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

Re: Bought membership plan but no service

ErinC1306 — Wed, 18 Feb 2026 19:29:38 GMT

Me too.. what do we do?

Re: Bought membership plan but no service

dalyer — Wed, 18 Feb 2026 19:49:15 GMT

See my previous reply to the original post and post back with the information that I asked about in order to clarify matters:

https://community.48.ie/t5/Memberships/Bought-membership-plan-but-no-service/m-p/62327/highlight/true#M6141

If you need to contact 48 support then see the links in my signature below.