Freezing the account

MilicaM6619 — Tue, 27 Jan 2026 13:57:08 GMT

Hello. One question.
My wife is leaving Ireland for a year or so where she won't use IR sim card...
My question...is there any way to freeze her account and keep the number or we need to close this account?

Re: Freezing the account

dalyer — Tue, 27 Jan 2026 16:19:37 GMT

What does "IR sim card" mean?

There's no way to freeze a 48 account for more than a year.

See here for the details of what happens if a membership plan isn't bought for 6+ months:

https://48.ie/legal/terms-and-conditions#7

7.2 In addition to the circumstances set out in Section 7.1 above, we may suspend (i.e. bar), restrict or end the provision of the 48 Services (in total or in part) if you choose not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months.

7.3 Where the 48 Services are suspended because you have chosen not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months, we will remove any credit on your Account after a further 2 months and credit will not be recoverable. Your service will then remain suspended for a further 5 months and can be reconnected at any time during this period. When the suspension period ends your service will be disconnected, this agreement will end and your number will be immediately lost.

If you need to contact 48 support about this then see the links in my signature below.

topic Re: Freezing the account in Memberships

Freezing the account

Re: Freezing the account