https://community.48.ie/t5/Memberships/problem/m-p/71648#M8610 <P>I topped up my phone with 12.99 from my credit. The website approved the top-up and everything is fine, but calls and internet on my phone aren't working.</P> Thu, 15 Jan 2026 13:06:09 GMT AngelikaD3382 2026-01-15T13:06:09Z https://community.48.ie/t5/Memberships/problem/m-p/71648#M8610 <P>I topped up my phone with 12.99 from my credit. The website approved the top-up and everything is fine, but calls and internet on my phone aren't working.</P> Thu, 15 Jan 2026 13:06:09 GMT https://community.48.ie/t5/Memberships/problem/m-p/71648#M8610 AngelikaD3382 2026-01-15T13:06:09Z https://community.48.ie/t5/Memberships/problem/m-p/71649#M8611 <P>What does your Transactions page say about your recent payment?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank">https://48.ie/my48/transactions</A></LI> </UL> <P>What does your My48 account dashboard say about your current membership plan status, expiry date and cash credit balance?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank">https://48.ie/my48</A></LI> </UL> <P>Does your Buy Plan page list any stacked upcoming membership plans?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank">https://48.ie/my48/memberships</A></LI> </UL> <P>Can you receive calls and send/receive texts?&nbsp;</P> <P>When were calls and mobile data working ok last?&nbsp;</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Thu, 15 Jan 2026 13:18:43 GMT https://community.48.ie/t5/Memberships/problem/m-p/71649#M8611 dalyer 2026-01-15T13:18:43Z